HOW TO PLACE AN ORDER ONLINE

Placing an order for services through CCPI's OnLine Ordering System is quick, easy and customer friendly. Just follow these simple instructions:

1. This site requires JavaScript and pop-up windows. Please activate JavaScript and allow pop-ups for this web site in your browser before continuing.
2. Mouse over the "Order Online" button and select the CCPI site for your event or click on the Order Online button for more information.


3. Please take the time to read this page as it will provide useful information when ordering communication services from CCPI.


4. When you are ready, click on the "Order Now" button.


5. You are entering a "Secure Site" and there will be a pop-up box telling you this. Click the "OK" button on this pop-up box.
6. Please read the instructions on the "On-line Order Form".

(STEP 1 of 8)
7. Go to the "Show Information" section, then to "Show Name". Click on the drop down menu; a list of events will appear. Please find your event and click on it. The system will "auto-load" the information about your event onto the order form.


8. If you need your order installed on a different day than listed in the "Date(s) Telecommunications Services Needed" section, select the appropriate date from the drop down l.


9. Please enter the "Booth" or "Room" information in the appropriate field.


10. Complete all boxes in the "Exhibitor Information" section.

(STEP 2 of 8)
11. To add items to your order or make changes to items, click the "Edit/add items to your order" in the "Services" section. A window will open showing the available items. In the "Quantity" column, enter the number of items you wish for each item in the list. Click the "Add Items" button at the bottom of the form. The window will display all the items you have added to your order. To edit these items, click the hyperlink "Item #" column that corresponds to the items you wish to change. In the "Quantity" column, enter the new number of items and click the "Update" button. If you wish to cancel this item, click the "DELETE" button. Once you are satisfied with your items, click the "Close This Window" link to return to the form.

(STEP 3 of 8)
12. Please complete the "Ordering Option" section. All online orders must be accompanied with credit card information and authorization. To pay by check, download the order form for the site for which you are requesting service. Mail the completed form along with a check to the address on the order form.


13. In the "Service Placement" section, please tell us where you want your service in your booth or room by clicking a circle in the booth diagram. If you have ordered multiple services you wish to have placed in different locations throughout your booth or room, please click the "I will be sending more detailed floor plans" check box and submit a floor plan with service placement details on it to the address in the "Show Information" section of the Online Order Form. You may also include notes regarding your floor plan and item locations in the "Comments" field.

(STEP 4 of 8)
14. Please read the "Terms and Conditions" via the link and click on the check box next to "I have read and agree to the Terms And Conditions".

(STEP 5 of 8)
15. Click the "Update & Calculate Totals" button to save the changes you have made to the form. Your totals will be calculated by the system and estimated sales tax will be added.

(STEP 6 of 8)
16. When all sections are completed correctly, please click on the "Continue" button at the bottom of the page. If you wish to cancel the entire order, click the "Cancel Order" button.


17. On the next page, you will be asked to confirm your order. Please check your order. Click the to "Change Order" button to make any changes, if necessary. The "Cancel Order" button will delete your entry and return you to the "Online Ordering" page.

(STEP 7 of 8)
18. If you're satisfied with your order, enter the code displayed in the picture in the box next to the "Validate to Continue" button. You can click the speaker icon next to the graphic to listen to the code if you are unsure of what is displayed. Once you enter the code, click the "Validate to Continue" button then click the "Jump to bottom of form" link. If you entered the right code, the system will display "Correct!" and display the "Submit Order" button. If you entered the wrong code, the system will display "Incorrect!" and give you the opportunity to type in a different code. Enter the new code and click the "Validate to Continue" button.

(STEP 8 of 8)
19. Once you have typed the code correctly, click the "Submit Order" button. Your order will be submitted and an email confirming receipt of your order request will be sent to the e-mail address designated on the order form.


20. Click the "Print" button if you would like a printed copy of your order. Click the "Click here to print order" link to open the print dialog box. Make the appropriate setting changes and click the "OK" button


21. If we have any questions regarding your order, one of our representatives will contact you.

Thank you for using CCPI's Online Ordering System for all of your communication technology needs. We look forward to working with you at your event.